Facilities & Services

The Parmelia House Management Team is responsible for all aspects of the building's operations and services.  The team is committed to providing tenants with high standards of office accommodation and services to ensure the comfort of all occupants and suitability of services.

The Facilities Manager is located in the Building Management office on the ground level of Parmelia House. 


Parmelia House is located at 191 St Georges Tce, Perth and comprises 19 levels of office accommodation, a basement, mezzanine and two levels of car parking.

A typical floor plate is 704m2.


Parmelia House is serviced by five lifts providing access to all office levels. The lifts are centrally located within the core area of the building's floor space.

Outside of normal business hours, access to floors can only be gained by the use of a programmed access card. Tenants with particular security needs may arrange to secure their floor at times independent of normal building hours. 

Passenger Lifts

There are five x 20 person passenger lifts serving levels ground and levels 1 to 19.  Load rated to 1,360kg.

Goods Lift

One of the passenger lifts is enabled as a goods lift to be utilised during fitout, large load transportation and deliveries. The available capacity of this lift is for 1,360kgs and serves all floors including the basement and mezzanine.  Internal height of the goods lift is slightly more than the passenger lifts for ease of moving large loads.  The goods lift can be booked for use by a single tenant for short periods of time in off-peak periods by contacting the Facilities Manager.

Fire Services

Parmelia House has a fire sprinkler system and fire hydrant and hose reel system in compliance with the current building regulations and Australian standards, which include:

  • An approved fire sprinkler system
  • Fire telephone installed on each floor
  • Fire stair pressurisation
  • Emergency evacuation warning system
  • Emergency lighting.

Car Parking

Parmelia House provides limited secure car parking available to tenants and staff. The parking is located on two levels behind the building and under the Parmelia Hilton Hotel.

The building offers 129 car bays including mixed permanent and casual parking. Entry and exit are via The Esplanade, through the Alluvium building. Bays can be licensed by tenants and tenant's staff on a monthly basis or long term. Programming of the security access cards is required to gain access.

The loading dock is on the basement level at the rear of the building. Vehicular access is via Mercantile Lane.  The loading dock can be booked for use by a single tenant for short periods of time in off-peak periods by contacting the Facilities Manager.

Loading bays are available for three vehicles in the vicinity of the loading dock.  Access is arranged by contacting the Facilities Manager on site who will deactivate the protective bollards. 

Air Conditioning

The building's system is designed to maintain a temperature of between 22 - 24C as per the recommended Australian Standards. 

The air conditioning operates automatically during occupancy hours.  After-hours use is available and operated by activating the push button control located in the lobby of each floor which will run the air conditioning in a single tenancy for a two hour period. 

The air conditioning is programmed to meet design conditions from 8:30am to 6:00pm (business days; excluding public holidays).

Any air conditioning maintenance faults are to be reported to the Facilities Manager. 

Electrical Power Supply and Distribution

Power comes from a substation supplied by the supply authority. Tenants have their individual meters in the floor distribution board.

There is adequate emergency lighting in the public areas to provide safe egress in the event of an outage. Exit signs will stay lit to guide people for up to ninety minutes. 


Cleaners are appointed to the building and work between 6:00am to 9:00am and 6:00pm to 8:30pm weekdays. Special request and emergency cleaning can be arranged through the Facilities Manager. Major irregular cleaning when required will occur with advance notice to affected tenants and pedestrians. At all times, any disruptions are considered and the impact on tenants and pedestrians is aimed to be minimised. 

Co-mingled and cardboard recycling is available and encouraged. For more information, please contact the Facilities Manager. 


Trained contracted security guards provide random patrols of the building to ensure security to all perimeter areas and internal office area patrols outside normal business hours. 

Parmelia House is equipped with a modern and sophisticated proximity-based access control system and a closed circuit television network (CCTV).  The building core security hours during business days are:

Ground Floor:

  • Security off (all pedestrian entry points) 6:30am
  • Security on (all pedestrian entry points) 6:00pm

Car Park (boom gates)

Car park access for permanent and casual bays has security on 24 hours/day.  Access is to authorised programmed access card holders only.

Loading Dock:

  • Security off 7:00am
  • Security on 6:00pm

If you need to organise any function after business hours, please advise the Facilities Manager in order to make appropriate security access arrangements. 

Plasma in the foyer

A plasma screen TV is housed within the lobby area for tenants, staff and client quiet enjoyment. World news, sport and local television are played during working hours.  

End of Trip facilities and Bicycle Storage

End of Trip facilities including daily or weekly locker use and towel storage together with secure storage for bicycles is located on the Parmelia Arcade level.

The facility is available to the tenants, occupants and their staff. The area is protected by electronic locks with access by use of swipe cards.

Those wishing to use the facility can register and request access via the building WSR site.

For more information contact your facilities manager.


A modern well-equipped gymnasium is located adjacent to the End of T rip facility located on the Parmelia Arcade level and is available for use by tenants of the building and their staff. This area is protected by electronic locks with access via programmed swipe access cards. For more information contact your facilities manager.


Tenants and their staff are updated on significant activities within the building by e-alerts to registered contacts in our commercial management system Work Request that is accessible under ‘Tenant Login’ from the homepage of this website. Registered contacts are encouraged to share the information with their colleagues in the building. If required, hard copy information about activities and updates will be distributed by the Facilities Manager.

Concierge Service


Available Monday to Friday from 8.00am to 4:30pm at the Concierge desk on the ground floor.

Your Concierge can assist tenants with the below:

Visitors: Warm welcome, VIP meet & greet and escorted to your office, maps and directions.

Box office: Theatre, concert, sporting tickets.

Entertainment: Restaurant bookings, limousine & hire cars, hotel reservations, travel advice, attractions, recommendations, catering.

Personal: Dry-cleaning, tailoring, health and beauty, gifts, shopping, appointments


Discover what we can do for you. Let us know if you would like to arrange a meet and greet with your concierge, Tristan Hunter.